Last updated: 29 August 2026
BlackFrame Solutions respects your privacy. This policy explains how we collect and use information when you visit our website or contact us.
Information we collect
When you submit an enquiry, we may collect your name, email address, phone number, selected service, budget, project requirements, and basic technical information such as your browser type, page URL, and submission time.
How we use your information
We use this information to respond to enquiries, understand your requirements, recommend services, prepare quotations, communicate about projects, protect our website from misuse, and meet applicable legal requirements. We do not sell or rent your personal information.
Data storage and security
Enquiries may be securely stored using Google Firebase. We also use Google reCAPTCHA to protect our forms from spam and automated abuse. We take reasonable measures to protect your information, although no online system can guarantee complete security.
Cookies and third-party services
Our website may use essential browser storage to remember preferences such as light or dark mode. When you contact us through WhatsApp, email, or social media, your information is also subject to that platform's privacy policy.
Your choices
You may ask us to access, correct, or delete your personal information, or withdraw consent for future communication, subject to applicable legal requirements.
Policy updates
We may update this policy when our website, services, or legal obligations change. The latest version will always be available on this page.
Contact us
BlackFrame SolutionsSector V, Salt Lake City
Kolkata – 700091, West Bengal, India
Email:blackframesolutions@gmail.com
Official:+91 82820 31440
Helpline:+91 91230 61009
Grievance:+91 91233 54166